Place your mouse over any section of this diagram to learn more about that feature.
You may purchase SmartOffice with either a local or toll
free number. This number can be used as your main business number.
SmartOffice provides menus of options for callers customized to your business needs.
Menus can route callers to any type of phone, outgoing
message, voicemail, Hunt Groups and other Menus.
SmartOffice can route callers to any landline or wireless
phone regardless of location, phone type or service provider.
Dial by Name allows callers to enter the first few letters of the last
name of the person they wish to reach. Upon finding a match,
SmartOffice routes the call to that person.
Use Bulletins to provide callers with outgoing information such
as hours of operation, diving directions or company information.
Ordered Hunt Groups ring a group of numbers in a specific order while
the caller listens to hold music. The first person to answer
the phone is connected to the caller.
Menus can be “nested” to provide callers additional ability to
reach the right person or information.
Simultaneous Hunt Groups ring a group of numbers all at the same time while
the caller listens to hold music. The first person to answer the phone is
connected to the caller.
Hello, you have reached Evergreen Consulting. To reach the operator,
touch 0 at anytime. If you know the name of the person you wish to reach,
touch 1. To hear our hours of operation, touch 2. To reach our sales
department, touch 3. To reach our billing department, touch 4. For
customer service, touch 5. To reach our marketing and PR department,
touch 6. To reach our technical support, touch 7. Otherwise please
hold the line to have your options repeated.
You have reached the sales department. If you are calling regarding web development,
touch 1. If you are interested in web hosting, touch 2. For information regarding web
advertising, touch 3. To have your options repeated, touch 4 otherwise hold the line
to return to the previous menu.
